Customer Service

Discreet Shipping

When you order a sex toy, the last thing you want is for your mailman or anyone else to know about it. That's why discreet shipping is so important. And it's why Adam & Eve makes every effort possible to protect your privacy from the moment you place your order to the second it arrives at your door.

All Adam & Eve orders are discreetly packaged in either a plain brown box or padded bubble mailer, depending on your items. We use brown boxes for orders with multiple items and our larger sex toys. Bubble mailers are saved for smaller items, such as lingerie or lubes.

plain brown box package discreet mailing envelope

Plain, Anonymous Packaging

discreet mailing label

Neither the brown box nor bubble mailer examples have the Adam & Eve name or logo anywhere on them. That's not an accident. With a well-known name like Adam & Eve, we want to make sure people can't guess what you ordered just by looking at the box or mailing label. That's why every order leaves our warehouse in plain, anonymous packaging. It might look a little bland compared to some other sites, but it’s definitely discreet.

When required by postal regulations, we'll include a phone number and mailing address in the from field - as shown in the mailing label. Otherwise, we'll leave that field completely blank as an additional precaution.