What Our Customers Are Saying
We love hearing from you and other shoppers. Your feedback helps us improve the Adam and Eve site, find ideas for new adult sex toys, and make your shopping experience better than ever. Plus, nothing makes us happier than a pat on the back from one of our terrific customers for a job well done.
Here's a small selection of what customers have to say about their Adam and Eve experience. Names have been edited where needed to conceal our customers' privacy.
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General Customer Testimonials
Good evening, I just wanted to stop by and tell you guys what an amazing job you are doing. I have recently made my first online purchase from adam and eve and I have to say it was easy and you had so many deals going on and free products! It was amazing. You have made me and my husband a shopper for life! We cannot wait to buy something else! You rock! -Sara S.
This marks the first time that I had ever ordered toys from online. Usually I go into a specific store in my area or, because the main store is limited on what they have, a different store with nothing but toys and movies. So far of the 4 things I got all are great. It's still early since I just got my order yesterday....but they all work, they do what they said they do and all is well! I only wish that there was an option for everyone to add a product review because some of the ones I read on the products I got I don't think are true. Ordering was easy, the charge appeared as promised on my cc statement and it came in about the most discreet packaging that it could. All things considering it went very well. I love that you guys always seem to have some kind of sale or promotion going on. Good job guys! -Brenda C.
Wow, you guys are really amazing. I ordered about 50 dollars worth of stuff, got a great deal AND you shipped and delivered it 5 days before the projection. I am really impressed. Thank you -Adam P.
Products are always as described, shipping is super fast and very discreet!! I only use adameve prices are much lower and customer service is always great!!! And the free gifts are always nice to. -Kristian G.
Keep sending the emails! Our sex life has blossomed (yet again) with your exciting products! Thanks for the opportunity to have such items available to help us enjoy each other and relax! -Doug P., Texas
Thank you very much! My husband and I have bought many things from your company an we haven't been disappointed! Thank you for replacing this item! We will definitely continue to use your company! You have great customer service thanks again! -Ashley Y.
Hello! I just recently placed my first orders with Adam and eve.. I just received the last bit if it today. I just wanted to say how pleased I am with your company and my shopping experience. It was easy for me to navigate the websiye, yo place and track my order. I love all t he specials that are added to your cart if you order a certain amount, and am extremely pleased with everything I received. I definitely will be shopping with you again, and will be sure to tell all my friends how top notch your company is. Thank you for such outstanding customer service. -Stefany
thank you very much! your awesome service and great selection is what keeps me coming back. thanks again. -Greg
I just wanted to tell you guys that this company is great. Always offering phenomenal discounts, sales and quality products. My orders have always been correct and I'm always satisfied! Thanks and keep up the great work! -Jessica D.
Hi. I would like to thank you for your service! The shipment was great, and extremely private to surprise my husband with for the holidays. I love the extra gift and extra offers for future purchases. Because that alone, I don't plan to buy from anyone else. The delivery was very quick! -Christina
My wife and I love your company. So nice of you to take care of us. We will continue to be customers for your company of course. It is very seldom in this day and age to get such great customer service. Thanks again. -Chris C.
You guys have certainly exceeded my expectations. I have never ordered anything like your products before because I was unsure about internet orders of this nature. Your company is now my go to for anything related. Your customer service is absolutely wonderful and your coupons and freebies are so unexpectedly awesome! I don't think there is another company with the great prices, great coupons, great selection, great FRIENDLY customer service, and great freebies that you all offer! Thank you for proving my BFF right in telling me you were THE STORE to shop with! Very happy customer here. -Cynthia M.
I Look Forward To Your Emails Every Day! They Are always Crazy, Weird, Enticing, Exciting &/Or Always Entertaining! -Vincent C.
Thank you so much for your help! Thank you for such a positive experience. Not only will I continue to buy from your site, I will also continue to refer my friends. Have a nice night! -Lindsay B.
I spent my entire career in sales, marketing, advertising…and of course customer service goes with all that. I am so pleased to see such professionalism in your organization. You don’t miss one beat in the entire process! Please feel free to pass this on to anyone in the company that might like to see it. Many thanks! -Phil
Yall are the best. - Marian
I do love Adam and Eve and have shopped here before and also recommend it to others. I will shop back soon and I highly appreciate The excellent customer service as well as quick replies/transactions! Continue the greatness and will shop back soon. Thank you very much! - Dani
I am proud to be a customer of A&E. The fact is A&E is helping me explore aspects of my sexuality I never thought I would be able to do. Prostate massage with various anal devices and now a blow up doll. The videos I have ordered are top quality. Not like the videos I used to buy back in the 70s. I was at my local A&E store a few weeks ago and had my picture taken with Stormy Daniels. She autographed one of her DVDs and a poster for me. I was in sexual heaven! Being recently divorced and not ready to start dating again I find satisfaction in exploring my personal sexual desires. Not bad for someone who turned 59 a few weeks ago. I don't even have to take Cialis anymore. A&E makes me feel younger and more secure in my personal sexual explorations. - Ken
I appreciate it and, as always, it has been great doing business with Adam & Eve. - Kim, Texas
I just wanted to say that I have been happily ordering from Adam & Eve online for years, but I never knew that they had franchise stores! I stopped by the Gastonia, NC store recently and was pleasantly surprised at the high level of customer service provided by the sales associates, and at their selection! Thank you Adam & Eve, for providing a variety of shopping options!! - Leigh
Hi. I know you get a lot of emails from your customers. I just wanted you to know that I received my first Adam & Eve order today. Both packages came in at the same time. I couldn't really go through them at work to see what all I received but it looks like I got everything. I will certainly enjoy my new toys while watching my videos tonight. I may have to call in sick tomorrow. I wonder if "Excessive Horniness" is considered a medical condtion. I remember what it was like back in the 60s and 70s going into an adult video store. Dirty, dark, scary; creepy old men hiding in corners dressed in trench coats. Even going to an adult movie theater was risky and dangerous. I have been in some stores that aren't much better even today. I am so glad that Adam & Eve is around to take care of my needs. The customer service on-line as well as in the stores is incredible as well as the products. And I truly appreciate you letting me know about the wonderful specials. You will have to excuse my excitement. I feel like a kid at Christmas. Afterall, this is my first order. Looking forward to my second order and many more orders in the future. Thank you again and please, keep the specials coming. - Ken
I am honestly absolutely floored by how wonderful the customer service at A&E has been! I am a first time buyer (both with A&E and with ordering items of this nature online) and I will most definitely tell everyone I know who is in the market for good quality toys at great prices and with fabulous customer service! It is really outstandingly generous of you at A&E! Thank you again to all the wonderful staff at A&E! Its been an absolute pleasure and I hope to visit again soon! - D, Canada
My fiance' and I love the Parodies and I love shopping from here. I was recomended by a close friend and I'm glad he did. I love the outstanding service and products you all have and I hope to keep shopping with you for the times to come. I'm from Colorado and My name is John! and I love Adam & Eve! -John Z.
I just want to say thank you for all you do. your buisness saved my marriage. i refuse to shop at any other store like this. you guys are awesome! - Justin K.
Hi-I just wanted to thank you for a change. I had no idea of your charitable works. I'm especially glad to hear of your contributions to DKT, Make-a-Wish Foundation and Breast Cancer A&R. I've been a happy customer these many years, but even more so now. As for the items I recently ordered, I can only say with complete honesty that the pleasure is all mine! - John
I placed an order about a week ago and received it Saturday. Great service and awesome products. I am happy so far. I just wanted to send this to say Thank You. Keep up the good work. - Marc B.
Thanks for all your help. I recommend Adam & Eve to all of my close friends. You definitely have the best selection and the best prices. Your specials are always awesome and the customer service is fantastic. You have a customer for life! Without you guys, life would be a bit on the dull side. Thanks for adding fun and excitement! - Quenn, TN
I had NO IDEA that you donated so much money to charities like you do and the ones you donate to are great ones for sure. It's so nice to see a company "give money back" rather than give it to all of the CEO's so they can line their pockets and just keep getting richer and richer while so many folks suffer. My hats off to you and your company for helping those that can't make it on their own and need some help!! Great Job, keep up the great work! - Tammy
I would like to say "thank-you" for your fine company. I have ordered "this & that" from time to time, and your company has always stood behind their products, maintaining the attitude to "keep the customer satisfied"....when it comes to adult products, I very seldom buy from anyone else. Just wanted you to know this. Ever since I started dealing with Adam & Eve, I have been a "happy - camper" thanks Adam & Eve... - Paul
My question is: how are you guys so awesome? Truly, the service I have received from adameve has been absolutely flawless. Tons of bonuses and discounts all the time, and everything is great. Thank you! It's difficult to get into the liberated, modern sex life in a state as uptight and conservative as Wyoming. Knowledge and enjoyment is spreading, though, and it's thanks to businesses such as AdamEve that don't flinch from basic humanities that are intrinsic to us all, whether or not we admit it. - Cameron
I am delighted to be a new client of your company. I am also very greatful that you contribute to many of the causes that hit close to home for me. I did have a problem with my 1st order. the "White Rabbit" did not work when it arrived but, your employee(s) took care of that with a priority shipment replacement. I was so pleased with your company's timely fashion that I have now done some of my Christmas shopping right here online with adameve.com. I look forward to doing more business with you in the near future. You do know how to keep your clients happy, I thank you for your time. - Lenora
Congratulations! Adam & Eve is a strictly legitimate operation in a somewhat questionable business. In our dealings, your company has taken prompt and effective actions to insure my satisfaction. I have not the slightest hesitation in recommending your firm as honest, ethical and with actual concern for your customers. Thanks. - Robert
I just wanted to say a simple thank you. My wife and I have been playing the "safe" sex thing since we married three years ago. I got deployed to Baghdad about a year ago and during one of our email exchanges we finally admitted what we both really like. They were both the same thing. So to our excitement we went on a nice $500 shopping spree which included bondage bedsheets and all the fixings. I am sad to say that we did not find your site until shortly before my mid tour leave. Since then though my wife and I look exclusively on your site. Your emails are the only ones that do not go straight to junk mail. We bought a couple things just from surfing on the site. We bought a paddle on the day of the fifty percent off sale and we are very excited for my coming home in February 09 to use all we have bought and learned. Thank you just for being a very helpful site. You are very well organized and very helpful in guiding young couples new to this. I thank you for helping my wife and I. I am happy to say I get out of the Army in April 2009 so expect to hear from me more. Thanks again. - Justin
I just wanted to let you know that I have been ordering from your company for a while now and even on the very rare occasion when I have had a complaint, I have always received the most courteous and helpful service from any and all of the operators I have ever talked to. My husband travels constantly with his job and what time we do have together is limited so we try to keep it spicy and fun as well. We enjoy your products very much and because of the great service and quality items you offer I never hesitate to pass your catalogs around to friends and I have yet to have any one of them come to me with a complaint about your products or service either so I am confident that they are just as satisfied with Adam & Eve as we are. Thank you again and just wanted to let you know I do appreciate it because it seems that too many people only remember to complain and seldom remember to say Thank You! - Ruthi
Thank you so much. Your company was recommended to me, by one of your long time customers, and an almost life-long freind, and I will be glad to report back to him, how accomodating you were. - Beverly
Just wanted to say I think it is great that part of the profits are going to help breast cancer because my mom is a breast cancer survivor and that means a lot to me. I have always been very pleased with your products and service and will definitely be back. Thank you again. - Mary
I would just like to tell you that I think you have the number one adult site. I can't say enough how great it is to do business with your company. I have tried another site ONCE. I will never buy from another company than Adam & Eve. Thank you for such a great job all of you do! - Belinda
Thanks - It's nice to see a company that actually does what it says and does it in a very timely manner. You will certainly be my recommended company. -Larry C.
Thank you guys. You are the best! -Katie E.
I just wanted to tell you how happy we are with your products, the ease of ordering, the speed of our shipments, and the quailty of our toys we have ordered. We returned the Adam's Colossal 12 inch dildo because my wife just could not get it in without hurting. But the quality of it was amazing and we loved the feel of the texture but just couldn't use it. Today we ordered the Emperor 8" vibrating dildo. We can't wait to get it and start playing with it!! I tried to talk her into letting me order the John Holmes 12" dildo, but she was too scared of it. The dimensions show to be the same as the Adam's Colossal, but I can tell that the head is smaller, so I think she could use it and love it. I will wait until some time passes and order it for her anyway, maybe as a surprise! Thank you again for always making us so happy with your wonderful products! We don't even go to other toy sites and look, Adam & Eve is always our first and only choice! We have spent well over $1000 over the last 5 years of buying your toys and we are always so happy and satisfied!!! We are going to have to find somewhere discreet to put all of these toys!! Thank you, Thank you, THANK YOU!!!! -Josh P.
Thank you so much! My ex introduced me to your company several years ago so I'm glad to finally have my own account. I love your company and I keep telling my new man to check out your website. You folks are the best! -Katherine S.
I just wanted to take a few minutes this morning to say how pleased my wife and I have been with every aspect of our many transactions with your fantastic company! Your selection is second-to-none, the prices and shipping are extremely reasonable due, in part, to the numerous coupons/ discounts you continually offer and, most importantly, every member of your team we've dealt with, either by phone or email, has been very pleasant, courteous, and knowledgeable. I have done, and continue to do, business with a large number of companies both professionally and recreationaly and, in my opinion , a great many of them would do themselves a huge favor by following Adam & Eve's business model. Every chef needs a wide variety of spices to take an already exceptional recipe to that next level and my wife and I love seasoning our intimacy with the many awesome products we've purchased from Adam & Eve! -Scott
The order I received is absolutely wonderful! Your one day shipping guarantee was absolutely worth it! I've shopped (all kinds of online stores for various products) and I usually got screwed with one day shipping fees and never got my products several days late. I love the fact I get emails with discounts and promotions for wonderfully delightful products!! You guys are the best that I've ever come across when I shop for sinfully deeelicious intimate products! Thank you for the wonderful selections, wonderful prices and prompt shipping!!! I highly recommend this website to all of my friends! -Ashleigh B.
This is just a quick thankyou to all of y'all for keeping me and the wife entertained for twenty years now. i'm not sure how many other customers can make that claim, heh, and we were here even before all the internet boom...hard copy only catalogs. thanx again, and we look forward to many more years of fun! -Tom & Angela
I just wanted to tell you that I love y'all, I've been buying from this company for a few years now and I just will not buy from anyone else. I wouldn't mind at all if you put my comments on the site, you have great products, at reasonable prices and you have so many great deals all the time, I always look forward to my birthday, anniversary or just spur of the moment times when my husband surprises me with something from Adam & Eve, thank you again and I look forward to many more future purchases. -Kayla S.
Thank you so much. I really appreciate the great customer service. I have ordered from A&E many times and have always been completely satisfied with the products. Thank you again. - Bryan
Mr Harvey, I want to thank you for your donation to charities.. Especially the make a wish foundation. I have a 15 year old son with cerebral palsy...the make a wish foundation sent my son and our family to Disney in 2002 and paid for everything.. It was an awsome trip.. And it was made possible because of people like you who donate to a good cause. Thank you. - Diana
You guys are seriously the best! I'll be back for more!! Thank you. - Chris
I have enjoyed doing business with your company for years and plan to continue doing so in the future. - Gary
ThI JUST WANT TO SAY THANK YOU! YOU ARE AWESOME!! FYI-I DO NOT PURCHASE ANY ADULT MERCHANDISE ANYWHERE OTHER THAN ADAM & EVE. YOU CAN COUNT ON THAT. THANKS AGAIN! - Deena
Thank you Adam and Eve! Thou art always congenial and discrete. Generous, reasonable and knowledgeably responsive. My girlfriend and I have never been happier! - Charles
I would like to say I think you are a outstanding company. Not only do you help people in the part of their lives that is so important; the part that they spend most of the day thinking about, but you also have a great customer service department as well. If I worked for adam and eve, I would feel that my job contributed to the sum of human happiness. - Carolina
Hi ! i want to thank u all for sending my merchandise ! when i didnt receive it and u promised me u would do it again U KEPT UR WORD ! thank you again i cant wait to try it out. - Leonard
I have ordered products from your company for many years and I have seen you evolve and expand your business to keep up with the supply and demand to keep pace with the times. Thank you for your products and your ever-growing line of adult toys, vibrators, lubes, DVDs and all the rest of your quality products. Keep up the good work. Even though I am 60 yrs. old now, I still am blessed with a very good sex life and hope to continue to for many years to come. You are the only company from which I order this type of product from. I have always been satisfied with the quality of your products. I will continue to purchase from you as long as I can. Once again, thank you and I do appreciate your thanking me. - Larry
It has been a pleasure working with a company of your caliber. The experience has been incredibly discreet, informative and problem free. I will continue to order products from Adam and Eve. - Dick
I just want to say how pleased I am with your products, your people and your prompt, fair and courteous service. I have made several purchases over the last two years and your company has been very honest and responsive to problems. Thank you for setting such a standard for business. You may deal in XXX but your company is AAA. I will continue to be a repeat customer and will always check you first. - Jerry
Where do I start? You Guys are Amazing! From Customer Service all the way down to the people who make the products. This site has the best deals in the world I'd have to say. Yes I can say I have cheated on you guys by looking at other sites to see if anyone beats you. But no one has and ever will. I feel so comfortable buying toys from you guys and before I was so nervous. You make me feel like this is normal, like everyone does it. I do have some ways to improve your products! But if not interested thats fine because your products are still A+ Thank You So Much Customer Service/Adameve - Jonathan
I wanted to personally thank you and your company. I am currently deployed in Iraq right now so you can imagine that it gets kind of rough on me and my wife's marriage, but you and your company and your great items have help us out alot. We have only purchased two items from your company so far, but my wife fell in love with just those two items the moment she first started to use them. I can assure you that me and my wife will be visiting your site a whole lot more. So once again thank you!!! - Kenny & Bobbie
We are certainly enjoying our new products and they have met our expectations. Congratulations on your donations and want to say thank you from America, because there are some/too many needy people out there and when someone or an organization such as yours goes out of their way to make the less fortunate's lives a little easier it shows and it makes the country a nicer place to live. I'm definitely not rich, as a matter of fact my wife and I struggle every month to pay our bills and I shop at your webstore because of the discounted merchandise and THAT TOO REALLY HELPS a struggling couple stay interested while still being able to provide for their struggling families. Even with the little we have I still donate whatever I can even if it's only $20 a year. KEEP UP THE OUTSTANDING JOB YOUR DOING AND THANK YOU AGAIN - Robert
Thank you so much! You guys have the best deals and AMAZING customer service! I will definitely be buying from Adam & Eve again in the very near future and will tell all of my naughty friends, lol! Thanks again for everything!!! - Kristen
I would just like to say how great my expeirience with adam and eve is and was in the past.I have ordered several times from you over the years and always had great service and great products,I have just made 3 orders in the past 2 weeks and with one I had a slight problem(somone in the mail opened the package and took out all merchandise and left only the envelope)and I thought there would be nothing I could do, wrong as soon as I let them know they resent the order!Also had a slight problem with my second order....not a big deal it just wasn't as big as I thought it was and so they replaced the money in my account!! No problems at all always great customer service and always great products and offers,coupons,etc. So I want to thank you for being such a great company!!! - Lisa
Thank you Mr. Phil Harvey for all the products you have to offer, I will be order from your company time and time again. You have great prices and great delivery time. I have never had a problem with your services. Thank You - Steve
I am so pleased to hear that ya'll help promote humanity programs. I have always been pleased with the service we receive from you. My husband and I both. I hope you do very well and know that you are the only place we buy from. Please continue your good work and if you ever need anything please let us know how we can help. Your customer service is wonderful. Thank you so much. - Maegan
Laurel and I have been ordering from Adam & Eve for many years, and will continue to do so. The products you offer are great and continue to revitalize and add variety to our marriage of nearly 25 years (August 19, 1983). Perhaps it's because we never paid close enough attention, or maybe you're simply advertising it more, but when we learned that you donate such a large percentage of your profits to charity, it gave us a bit of satisfaction to think that we are also playing a small role in helping others. Thanks for all the wonderful marital aids you have provided Laurel and me, your outstanding customer service, and especially the community work that you promote. We need more business leaders like you, Mr. Phil Harvey! - James and Laurel
I must say so far all the claims that Adam and Eve make are 100% TRUE. You guys have an easy to navigate website, ordering is fast and easy, and you guys ship super fast. Above all your customer service appears to be top notch. It is simple things like a shipping confirmation e-mail signed by an actual person that makes a shopping experience even better. I would like to thank you and your company very much. Hope you have a great day. - MK
In these troubled times, I'm a little more careful about who I spend my money with. I remember reading about the head of your company giving money to a good cause, so I thought I'd give you a try. Your products looked good. After my first shipment I could see that I can trust your company and its good service. I want to say how wonderful it was to see a great message about protecting our rights and freedoms on my video. This was very important to me. It made me feel that you are indeed the right kind of people. I can feel safe, comfortable, and really good about doing business with you. - Emily
My wife and I love your web sight we are very happy with the customer service you give. Thanks again - Joseph
As a long-time customer, I've not corresponded before. Yet, I feel I must comment on the service I've received. The adult industry has long "enjoyed" a sketchy reputation. Your professionalism and caring expressed to me, not in advertising or gimmicks, but in real service and prompt, efficient replies from your customer care team is the best I've received. You deserve great credit for the customer service and support you give. Even when products are back ordered, you keep me up on order and are amazingly prompt and courteous in your replies, offering no excuses, just the facts. The products and films have all been as advertised, first quality merchandise. - Robert