Who We Are: The Face of Adam & Eve (back to the top)
Founded in 1971, Adam and Eve is the nation's largest and oldest sex products company
Adam & Eve is the nation's largest marketer of adult products with millions of satisfied customers in the United States and all over the world. Founded in 1971, Adam & Eve is also one of the oldest names in the rapidly evolving adult industry. Adam & Eve is the flagship company of PHE, Inc. While Adam & Eve caters to a general audience, PHE also owns several smaller companies that focus on meeting customers' special needs. For instance, Adam & Eve Pictures produces original titles with Adam & Eve contract stars Bree Olson, Kayden Kross and Alexis Ford. They are responsible for the award-winning movies Pirates, Rawhide, and many others.
Our employees own a piece of the business
Unlike many similarly sized companies, PHE - the parent company of Adam & Eve - is owned by a large number of its employees. As of January 2007, 77 employees owned shares in the company and that number is constantly growing as employees are rewarded for their experience and accomplishments. By owning a personal stake in the success of Adam & Eve and PHE, our employees are more motivated than ever to provide our customers with the best possible service while ensuring our relationships with vendors remain cordial, honest and lasting.
Employee-focused with great benefits, atmosphere and location
Visitors to Adam & Eve often find themselves surprised. The company is based on a 10-acre site in historic Hillsborough, North Carolina – operating from our 110,000 sq. ft. warehouse and a three-story office building. It is one of the largest private employers in Orange County, North Carolina with a diverse staff of nearly 375 people, including recent high school and college graduates, new parents and white-haired grandmothers. Apart from signed posters of adult stars and representatives in the call center praising the merits of a new video, there's very little on the surface to distinguish Adam & Eve from any other company in America. But the company promotes a very employee-friendly environment, as demonstrated by a high retention rate. Great benefits like half-day Fridays, personal days throughout the year and quarterly performance bonuses promote a rare family-like atmosphere at Adam & Eve that's the envy of companies throughout the nation.
Donating is a core component of our business
Adam & Eve is also heavily committed to public service. Employees have organized a committee promoting public service projects. The company donates a large portion of revenues every year to local charities, schools, community groups, the Make-A-Wish Foundation, Relay for Life and the Special Olympics. The Hillsborough-Orange County Chamber of Commerce recently named Adam & Eve's parent company, PHE, Business of the Year – partly for its outstanding corporate citizenship and community outreach programs.
We donate over 25% of our net profits to charitable organizations
Additionally, each year we donate over 25% of our profits to international charitable organizations including DKT International. DKT International has provided millions of men and women with family health and HIV / AIDS prevention programs in Africa, Asia and Latin America. DKT’s family planning programs provide accessible, affordable birth control products and services to millions of couples, making it possible to prevent HIV infections and assist with family planning. The efforts made byDKT in Africa, Asia and Latin America help improve family health, lower infant and maternal mortality and improve prosperity. Your AdamEve.com purchases help people in Africa, Asia and Latin America create a better life.
We will do what it takes to make our customers happy
Then there are the millions of satisfied customers around the world, some who have been with us since Phil started the company. Our customers want the best, and we'll do whatever it takes to meet their demands.
Reasons Why Customers Keep Coming Back (back to top)
Besides our solid history and outstanding reputation, countless loyal customers also count on Adam & Eve for these top reasons:
Time-tested integrity means you can trust us
Since Adam & Eve was founded in 1971, we've built an unparalleled reputation for accountability and trustworthiness. In this day of fly-by-night online retailers, it pays to be careful before placing any internet order or you might get stuck with nothing but a bill or a stolen credit card number. If we couldn't deliver the goods and customers couldn't trust us, we wouldn't have lasted all those years.
24/7 customer service means you are taken care of at all times
If anything you order fails to meet your expectations, let us know. We'll work with you to come up with a solution, whether it means giving you a replacement, an alternate selection, a credit voucher, or a total refund. No questions asked! Our customer service representatives are available 24 hours a day, 7 days a week for your convenience. See the Customer Service page for additional information.
Getting involved means we understand our customers and communities needs better
Adam & Eve Founder and President Phil Harvey uses the company's profits to help fund DKT International. DKT is consistently rated one of the best international family planning and AIDS prevention organizations in the world. DKT provides condoms, health care and sexual education materials to third-world countries in Asia, Africa and Latin America. In 2004, DKT distributed 390 million condoms alone. Additionally, Adam & Eve donates part of its yearly revenue to local charities like local animal shelters, family violence prevention centers and more as well as schools, the Make-A-Wish Foundation, the Special Olympics, and others.
High standards of movie content mean we support sex positive use of our products
All movies sold by Adam & Eve undergo one of the strictest approval processes in the adult industry – a process so exacting that we have helped create a much more positive image for the adult industry. Each title is scrutinized by a qualified internal reviewer and an outside expert, a qualified therapist or psychologist, to ensure every item depicts a positive and healthy portrait of human sexuality. Rejected videos are trashed.
The best selection on the planet means you'll find what you want every time
Our 110,000 sq. ft. warehouse stocks over 13,000 different items – including 2,500 videos and a similar number of vibrators. Very few sites on the web can boast a selection even close to ours. Plus, our warehouse ensures that we have a ready supply of almost every item for sale on the site – allowing Adam & Eve employees to process and ship your order far faster than our competitors.
Our longevity in this business translates into GREAT DEALS for you because we are closest to the manufacturers of sex products
With our lengthy history, Adam & Eve employees have built up a series of business ties and partnerships throughout the adult and direct-to-consumer industries. Those relationships translate into a great deal for the consumer because we can use our market position to offer unbeatable prices and specials. Plus, Adam & Eve often gets the latest products before our competitors, so we're always on the cutting edge.
Adam and Eve makes products based on customers' requests
After years of listening to customers' comments, we have a pretty good idea of what they expect and what they want out of an item. Unlike other companies, we actually act on that information. If there's demand for a product we can't find, we'll meet with factory representatives and make it ourselves as an Adam & Eve signature toy. Plus, we work hand-in-hand with the award-winning Adam & Eve Pictures to produce quality adult movies that regularly sweep in awards at the Adult Video News Awards.
Rigorous quality control ensures you receive high quality products from Adam and Eve
Adam & Eve products go through a rigorous quality control screening designed to discover the most effective and durable products on the market. Everything that comes to your door represents the best of what the adult industry has to offer and will last with the appropriate care.
We share your concerns with privacy and make every effort to safeguard your personal info
All of our items arrive at your door in a plain envelope or package with only our address on the label.
Our computer experts use the latest security protocols and safeguards to protect your personal information. They are constantly evaluating site and commerce security to provide you with a safe and secure shopping experience.
Our Company History: The Insider's Story (back to top)
Adam & Eve's success rests on a history of hard-work, dedication, and a willingness to fight for what's right – regardless of the cost. With the assistance of Dr. Timothy Black, Phil Harvey founded Adam & Eve in 1971 as part of his master's thesis in family planning at The University of North Carolina at Chapel Hill – making it the first mail-order contraceptive business in America. The orders poured in, and Phil soon began expanding into other areas – experimenting with more mainstream products like outdoor grills before focusing exclusively on the rapidly growing demand for adult products.
Everything was going smoothly until the mid-1980s when officials in the Reagan administration decided to crackdown on the fast-growing adult industry, targeting Adam & Eve specifically. Justice Department officials found a legal ally in nearby Alamance County who charged Phil with breaking a law passed in the 1800s prohibiting the distribution of obscene materials through the mail. Armed federal agents and police raided Adam & Eve in May 1986, detaining and interrogating employees for hours without access to legal counsel. In the subsequent trial against Phil, it took the jury less than 5 minutes to reach a not-guilty verdict.
But that didn't stop the Justice Department from trying again. Federal officials persuaded prosecutors in Alabama, Utah and other states to file similar charges against Phil with the aim of bankrupting the company with huge legal fees or pressuring Adam & Eve out of business. Disgusted at the way federal officials were trampling on the Constitution, Phil filed a civil lawsuit against the Justice Department in 1990, accusing them of grossly abusing their power. Phil's fight, coupled with the growing acceptance of the adult industry and other factors, persuaded Justice Department officials to head to the bargaining table. They agreed to cease their fight against Adam & Eve and radically alter their tactics to obscenity cases if Phil agreed to plead guilty to one set of the charges against him – giving the government something to show for seven years of persecution. If you want to learn more about Phil's struggle with the Justice Department, check out his book The Government vs. Erotica: The Siege of Adam & Eve.
Despite the lengthy legal battles, Adam & Eve was growing by leaps and bounds – moving the fledgling adult industry from stores in back alleys to the mailboxes of America with our revolutionary and popular mail-order catalog. The government might have been stuck in the past, but ordinary people all over the country were leaping at the chance to spice up their sex lives with toys, movies and other adult items.
The company was growing so fast that Phil realized it was time to move from a crowded warehouse in Carrboro, N.C. to a more spacious location. Always worried about his people, Phil wanted something close by so his employees wouldn't have to move or lose their jobs, and he found the ideal spot in historic Hillsborough. While local residents initially greeted the move with petitions and protests, Adam & Eve officials worked with them to relieve their concerns. The company's spirit of civic involvement, demonstrated by donations to local community groups and charities as well as employees committed to public service, soon won over the citizens of Hillsborough. In fact, the company was even named Business of the Year by the Hillsborough-Orange County Chamber of Commerce partly for its civic-minded spirit.
With the growth of the adult industry, Adam & Eve stayed true to its trailblazing tradition by opening a series of retail stores and franchises in North Carolina before expanding along the East Coast. They also started offering Temptation Parties. Temptation Parties allow people to have a frank discussion about adult products among friends in a comfortable environment. Adam & Eve officials also quickly recognized the potential of the Internet and developed one of the first commercial sites on the Web. We're always testing new ideas and initiatives to maintain our position at the top of the adult industry.